Overlake Clinics Bellevue Primary Care
1231 116th Ave NE, Building 5, Suite 400, Bellevue, Washington, 98004
Patients generally praise the doctors for being attentive, knowledgeable, and thorough, often highlighting a holistic approach to care. However, the administrative side is a major pain point, with many reports of rude billing staff, difficulty scheduling appointments, and rigid parking policies. While the clinical care is often described as top-notch, the operational hurdles frequently sour the overall experience. Many patients feel the billing department is opaque and prone to errors.
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Always clarify if your annual physical will include extra charges for discussing specific health concerns before the exam starts.
✓ What Works Well
- Attentive and thorough doctors
- Holistic health approach
- Efficient clinical check-in
✗ Areas to Improve
- Rude billing department
- Difficult to schedule appointments
- Rigid and confusing parking policy
- Why am I being charged for an office visit during an annual physical?
- How can I reach someone to schedule an appointment?
Doctors are spot on and really listen.
Billing staff is a nightmare to deal with.
Parking is a hassle and not validated.
- Category Health & Medical
- City Bellevue
- State Washington
- Postcode 98004
- Country United States
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