Overlake Clinics Redmond Primary Care
17181 Redmond Way, Suite 300, Redmond, Washington, 98052
The clinic receives mixed reviews. Patients appreciate individual doctors like Dr. Ragoza and Dr. Kriseman for their attentiveness. However, there is widespread frustration with the central scheduling system, long hold times, and administrative errors, including billing issues and difficulty processing referrals.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the MyChart portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
- Attentive and caring doctors
- Modern facilities
- Easy online portal
✗ Areas to Improve
- Extremely long hold times
- Administrative disorganization
- Billing errors
- Why is it so hard to reach the front desk?
- How do I get a referral processed?
Doctors are great, system is broken
Billing is a headache
Hard to get an appointment
- Category Health & Medical
- City Redmond
- State Washington
- Postcode 98052
- Country United States
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