Health & Medical · Primary Care & Wellness

Owen Health Group

5028 122nd Street, Lubbock, Texas, 79424

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

The clinic is often described as having a 'spa-like' atmosphere, which many patients appreciate. However, there is a strong divide in feedback. While many praise the medical providers for being attentive and knowledgeable, a significant number of patients report extreme difficulty in reaching the office by phone and express frustration with billing practices and administrative follow-through.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
19
Lowest

We analyze 73 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

Request an itemized statement before leaving the office to avoid future billing surprises.

High-end facility
Poor communication channels
Pros & Cons

✓ What Works Well

  • Beautiful, relaxing facility
  • Attentive medical providers
  • Comprehensive health approach

✗ Areas to Improve

  • Impossible to reach by phone
  • Shady billing practices
  • Long wait times
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the extra treatments worth the cost?
User Feedback

Great doctors, poor office management

Feels like a boutique clinic

Billing is confusing

Location Details
Street: 5028 122nd Street
Neighborhood: South Lubbock
City: Lubbock
State: Texas
Postcode: 79424
Country: United States
Location
5028 122nd Street, Lubbock, TX 79424
Quick Info
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