Oyster Point Family Practice
704 Thimble Shoals Blvd, Suite 700, Newport News, Virginia, 23606
Oyster Point Family Practice is a well-established group with many long-term patients who appreciate the personalized care from providers like Dr. Robeson and Phil Gurecki. However, the practice has faced significant criticism recently regarding administrative issues, rude front-office staff, and poor communication. While the clinical care is often praised, the administrative experience is a major point of frustration.
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If you have administrative issues, ask to speak with the office manager directly.
✓ What Works Well
- Personalized care
- Knowledgeable providers
- Friendly clinical staff
✗ Areas to Improve
- Rude front-office staff
- Poor communication
- Administrative issues
- Why is the staff so rude?
- How do I get a call back?
- Is the practice accepting new patients?
Great doctors, terrible front office.
Very thorough.
Wait times can be long.
- Category Health & Medical
- City Newport News
- State Virginia
- Postcode 23606
- Country United States
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