2400 Airport Wy S, Seattle, Washington, 98134
Pacific Auto Body is a well-regarded shop for collision repair, especially for luxury and electric vehicles. Many customers praise their high-quality work, professional staff, and ability to handle insurance claims effectively. However, there are consistent complaints about long wait times, poor communication, and occasional issues with the final quality of repairs. While many find them to be a top-tier choice, others have had frustrating experiences with delays and lack of updates.
We analyze 79 public reviews for Pacific Auto Body using our data models and filter out spam to highlight only authentic feedback.
Be prepared for long repair timelines and proactively follow up for updates.
✓ What Works Well
✗ Areas to Improve
Car looks brand new
Communication needs improvement
Worth the wait for quality