Pacific Auto Body
Automobile · Auto Body & Collision

Pacific Auto Body

2400 Airport Wy S, Seattle, Washington, 98134

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Pacific Auto Body is a well-regarded shop for collision repair, especially for luxury and electric vehicles. Many customers praise their high-quality work, professional staff, and ability to handle insurance claims effectively. However, there are consistent complaints about long wait times, poor communication, and occasional issues with the final quality of repairs. While many find them to be a top-tier choice, others have had frustrating experiences with delays and lack of updates.

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We analyze 79 public reviews for Pacific Auto Body using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 50/100
Pro Tip

Be prepared for long repair timelines and proactively follow up for updates.

Tesla certified
Luxury vehicle expertise
Pros & Cons

✓ What Works Well

  • High-quality bodywork
  • Professional and knowledgeable staff
  • Effective insurance claim handling

✗ Areas to Improve

  • Long wait times
  • Inconsistent communication
  • Occasional quality control issues
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long does a typical repair take?
  • Do they provide loaner cars?
User Feedback

Car looks brand new

Communication needs improvement

Worth the wait for quality