Pacific Automotive
Automobile · General Auto Repair

Pacific Automotive

5181 Santa Fe St A, San Diego, California, 92109

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Pacific Automotive is generally well-regarded for its honest, family-owned atmosphere and high-quality work. Customers appreciate the staff's professionalism, transparency, and willingness to work with their budget. While there are occasional complaints about communication or specific repair issues, the majority of reviews are positive, making it a reliable choice for many in the area.

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We analyze 79 public reviews for Pacific Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 82/100
Pro Tip

The owner, Ben, and John are known for being very helpful; don't hesitate to ask them for an explanation of the work needed.

General repair
Oil changes
Pros & Cons

✓ What Works Well

  • Honest and trustworthy mechanics
  • Fair and transparent pricing
  • Friendly and professional staff

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of long wait times
  • Rare instances of poor quality control
Frequently Asked Questions
  • Do you offer financing?
  • Can I get a quote over the phone?
  • Is an appointment necessary?
User Feedback

Honest, fair, and great service.

They treat you like family.

Only place I trust with my car.