Pacific Beach Smile Studio
4460 Olney St, San Diego, California, 92109
Patients are divided; many love the personalized, spa-like care and Dr. Hernandez's gentle touch, while others express frustration with aggressive sales tactics and billing transparency. The office is praised for its modern amenities and friendly staff, but some feel pressured into unnecessary procedures. It is a polarizing spot that works well for those who value comfort but requires caution regarding financial discussions.
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✓ What Works Well
- Spa-like atmosphere with ceiling TVs
- Dr. Hernandez is gentle and skilled
- Excellent emergency availability
✗ Areas to Improve
- Aggressive upselling of procedures
- Lack of billing transparency
- Pushy front desk staff
- Are they in-network with my insurance?
- Why was I recommended so many fillings?
Dr. Hernandez is an angel for anxious patients.
The front desk feels like a high-pressure sales environment.
Great for cleanings, but get a second opinion on major work.
- Category Health & Medical
- City San Diego
- State California
- Postcode 92109
- Country United States
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