Pacific Dermatology Institute
44605 Avenida De Missiones, # 202, Temecula, California, 92592
Pacific Dermatology Institute in Temecula is a mixed bag. Many patients love the clinical staff, citing thorough exams and compassionate care. However, there is a significant amount of frustration regarding the administrative side—specifically the phone system, scheduling, and follow-up. It seems like a place where the medical care is good, but the office management is struggling to keep up.
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Use the patient portal for communication instead of calling, as it seems to be the most reliable way to get a response.
✓ What Works Well
- Thorough skin exams
- Friendly and professional clinical staff
- Clean office environment
✗ Areas to Improve
- Frustrating phone system and long hold times
- Poor follow-up on test results
- Scheduling issues
- Why can't I get a return call?
- How do I get my biopsy results?
- Why is it so hard to schedule an appointment?
Great doctors, but the office staff is a nightmare
I love the care, but I hate the phone system
Worth it for the medical care, but be prepared for admin issues
- Category Health & Medical
- City Temecula
- State California
- Postcode 92592
- Country United States
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