Pacific Dermatology Institute
Health & Medical · Dermatology

Pacific Dermatology Institute

2140 Grand Ave, Suite 260, Chino Hills, California, 91709

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Pacific Dermatology Institute in Chino Hills has a mixed reputation. Many patients praise the thoroughness and kindness of specific providers like Dr. Coronado and Jessica St. Jules. However, there are frequent complaints about rude front-desk staff, long wait times, and administrative disorganization. Some patients feel the office is rushed and impersonal, while others have had excellent, life-changing experiences.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 55/100
Pro Tip

If you have a specific concern, be prepared to advocate for yourself and confirm your provider ahead of time.

Clinical Care: High
Admin Support: Low
Pros & Cons

✓ What Works Well

  • Thorough and knowledgeable providers
  • Kind and professional clinical staff
  • Clean and modern facility

✗ Areas to Improve

  • Rude front-desk staff
  • Long wait times
  • Administrative disorganization
Frequently Asked Questions
  • Is the doctor accepting new patients?
  • How long is the wait for an appointment?
  • Do they offer cosmetic services?
User Feedback

The staff is amazing.

The front desk was incredibly rude.

I felt heard and respected.

Location Details
Street: 2140 Grand Ave, Suite 260
Neighborhood: Chino Hills
City: Chino Hills
State: California
Postcode: 91709
Country: United States
Location
2140 Grand Ave #260, Chino Hills, CA 91709
Quick Info
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