Pacific Dermatology Institute
1666 N Waterman Ave, San Bernardino, California, 92404
The clinic receives mixed reviews. Many patients praise the medical staff, particularly Tiffany and Kevin, for being thorough, kind, and professional. However, there is a strong undercurrent of dissatisfaction regarding the front desk and administrative management, with reports of long wait times, scheduling errors, and difficulty reaching the office by phone.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble scheduling, try visiting in person, as phone responsiveness is a common pain point.
✓ What Works Well
- Thorough and kind medical staff
- Clean and welcoming environment
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Difficult to schedule follow-ups
- Inconsistent front desk professionalism
- Why is it so hard to get a return call?
- Are the providers consistent?
Tiffany is amazing and very knowledgeable.
The office management needs to be more efficient.
Great medical care, but the admin side is frustrating.
- Category Health & Medical
- City San Bernardino
- State California
- Postcode 92404
- Country United States
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