Pacific Medical Group - Oregon City
1001 Molalla Ave, Oregon City, Oregon, 97045
This clinic presents a mixed bag for patients. While many appreciate the thoroughness and compassion of specific providers like Dr. Li and Dr. Magsarili, there is a strong undercurrent of dissatisfaction regarding the front-desk staff, who are frequently described as rude and unprofessional. Communication issues, including difficulty reaching the office and billing disputes, are common complaints.
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If you have a billing issue, try to speak with the office manager directly rather than the front desk.
✓ What Works Well
- Compassionate and thorough doctors
- Clean and professional facility
- Good clinical outcomes
✗ Areas to Improve
- Rude and unprofessional front-desk staff
- Difficult to reach by phone
- Inconsistent billing and insurance handling
- Why is it so hard to get a human on the phone?
- How do I resolve a billing error?
Dr. Li is great, but the office staff is a nightmare.
I've been a patient for years, but the service is declining.
The doctors are worth the wait, but the front desk is not.
- Category Health & Medical
- City Oregon City
- State Oregon
- Postcode 97045
- Country United States
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