Pacific Northwest Retina
1229 Madison St, Suite 620, Seattle, Washington, 98104
Patients are generally very satisfied with the medical expertise and surgical outcomes at this clinic. Doctors like Dr. Ma and Dr. Yuan receive high praise for their bedside manner and thoroughness. The main complaints revolve around administrative issues: long wait times, billing confusion, and occasional rudeness from front-desk staff. It's a place where the clinical care is excellent, but the office experience can be frustrating.
We analyze 70 public reviews for Pacific Northwest Retina using our data models and filter out spam to highlight only authentic feedback.
Always double-check your billing and insurance coverage before your appointment, as the billing department has a reputation for errors.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Excellent surgical outcomes
- Thorough explanations
✗ Areas to Improve
- Long wait times
- Billing and administrative errors
- Occasional rude reception
- How long is the typical wait?
- Are they in-network with my insurance?
- How do I get my medical records?
The doctors are top-tier, but the office is chaotic.
Great care, but be prepared to wait.
Billing department is a nightmare.
- Category Health & Medical
- Neighborhood First Hill
- City Seattle
- State Washington
- Postcode 98104
- Country United States
