217 Division Ave, Eugene, Oregon, 97404
Patients are generally satisfied with the medical procedures and the doctors' expertise in pain management. However, the administrative experience is a major hurdle. Many report extreme frustration with scheduling, lack of returned calls, and billing errors, leading some to seek care elsewhere despite the quality of the medical treatment.
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✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office management
Pain relief is worth the wait
Communication needs a total overhaul