1281 Carlsbad Village Dr, Carlsbad, California, 92008
This practice is a mix of high-quality clinical care and significant administrative frustration. While many patients love the dentists and hygienists, there are frequent complaints about billing errors, upselling, and poor communication from the front office. It is a practice where the clinical work is often excellent, but the business side can be a headache.
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The clinical staff is great, but be very diligent about checking your bills and insurance coverage.
✓ What Works Well
✗ Areas to Improve
Great dentist, bad billing
Upselling is a problem
Hygienists are top-notch