7350 Van Dusen Rd, Suite 130, Laurel, Maryland, 20707
Patients often praise the medical providers for their expertise and caring nature. However, the practice is plagued by significant administrative issues, including poor communication, billing errors, and rude front-desk staff. While the clinical care is highly regarded, the administrative experience is a major source of patient frustration.
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If you have billing issues, try to resolve them directly with your insurance provider first.
✓ What Works Well
✗ Areas to Improve
Doctors are stellar, billing is the worst
Staff needs better training
Great care, poor admin