105 TN-431, Martin, Tennessee, 38237
Patients appreciate the convenience of having a local dermatology satellite office in Martin. The medical staff, particularly the PAs, receive high marks for being thorough, professional, and friendly. While the clinical care is generally well-received, the administrative side, specifically the automated phone system and communication, is a frequent source of frustration for patients.
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Use the patient portal or text system if possible, as the phone line can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the phone system is a nightmare
PA Tyler is excellent and thorough
Glad to have a local office again