6720A Rockledge Dr, Suite 500, Bethesda, Maryland, 20817
The Pain Management Institute in Bethesda is highly praised for its skilled and compassionate providers, particularly Dr. Kroll, Dr. Larkin, and Daniel Levin. Patients appreciate the personalized care and the effectiveness of their treatments. However, the practice faces significant criticism regarding administrative operations, including long wait times, difficulty reaching the office by phone, and portal issues. Despite these operational challenges, the clinical care is consistently rated as excellent.
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If you have trouble reaching them by phone, try using the portal or visiting in person for urgent matters.
✓ What Works Well
✗ Areas to Improve
Dr. Kroll is a lifesaver.
The staff is friendly but the office is busy.
They really listen to your concerns.