Pain & Spine Institute
555 W Court St, Suite 100, Kankakee, Illinois, 60901
Patients generally appreciate the medical care provided by Dr. Roland and Dr. Sharma, noting their expertise and ability to relieve pain. However, there is a recurring theme of dissatisfaction with the administrative staff, specifically regarding communication, prescription refills, and professionalism. The clinical care is often rated higher than the office management.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a prescription refill, call well in advance to account for potential administrative delays.
✓ What Works Well
- Effective pain relief
- Knowledgeable doctors
- Clean environment
✗ Areas to Improve
- Poor communication
- Refill delays
- Unprofessional staff
- Why is it so hard to get a refill?
- Are the wait times long?
- Is the staff helpful?
Great doctor, terrible office staff.
Finally pain-free.
Communication needs improvement.
- Category Health & Medical
- City Kankakee
- State Illinois
- Postcode 60901
- Country United States
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