Health & Medical · Pain Management

Pain & Spine Institute

744 Essington Rd, Joliet, Illinois, 60435

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The Pain & Spine Institute receives mixed reviews. Many patients praise the doctors for their expertise and compassionate care, often noting significant pain relief. However, there is a recurring theme of frustration with the office staff, including long wait times, poor communication, and billing issues. Patients often feel the administrative side of the practice detracts from the quality of medical care.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Be prepared to be your own advocate regarding administrative tasks and follow-ups.

Specialized pain procedures
Physical therapy on-site
Pros & Cons

✓ What Works Well

  • Expert physicians
  • Effective pain relief
  • Compassionate care

✗ Areas to Improve

  • Poor office staff communication
  • Long wait times
  • Billing issues
Frequently Asked Questions
  • How long is the wait?
  • Why am I being billed for this?
User Feedback

The doctor is great, but the staff is rude.

They never return phone calls.

I finally found relief.

Location Details
Street: 744 Essington Rd
City: Joliet
State: Illinois
Postcode: 60435
Country: United States
Location
744 Essington Rd, Joliet, IL 60435
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.