Pak Medical Group by InnovaCare Health
1762 E Common St, New Braunfels, Texas, 78130
The clinic has seen a significant decline in patient satisfaction following a corporate buyout. While some individual providers are still praised, the overall consensus points to poor communication, high staff turnover, and difficulty with referrals and prescription refills. It's a frustrating experience for many long-time patients.
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If you have a complex medical need, consider seeking a practice with more stable provider retention.
✓ What Works Well
- Some individual providers are excellent
- Clean facility
✗ Areas to Improve
- High staff turnover
- Poor communication
- Difficulty with referrals and refills
- Why can't I reach the office?
- Are they still accepting my insurance?
Used to be great, now it's corporate medicine.
Staff turnover is a major issue.
Hard to get a human on the phone.
- Category Health & Medical
- City New Braunfels
- State Texas
- Postcode 78130
- Country United States
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