Personal Care · Massage Therapy
PALACE MASSAGE
12125 Alta Carmel Ct, Suite 380, San Diego, California, 92128
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Updated: 20 May 2026
Authenticity Score: 78/100
About
Reviews for this spot are a mixed bag. While some regulars love the affordable prices and skilled therapists, others report unprofessional behavior like staff using phones during sessions. Cleanliness and communication are frequent points of contention. It seems to be a hit-or-miss experience depending on the therapist you get.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
14
Lowest rating
We analyze 71 public reviews for PALACE MASSAGE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
60/100
Pro Tip
Ask for a therapist who has been there for a long time.
Affordable
Mixed reviews
Pros & Cons
✓ What Works Well
- Affordable pricing
- Some very skilled therapists
- Convenient location
✗ Areas to Improve
- Inconsistent service quality
- Staff using phones during sessions
- Pushy upselling
Frequently Asked Questions
- Is it a professional environment?
- Do they accept walk-ins?
- Are the therapists trained?
User Feedback
Great value if you get a good therapist
Unprofessional atmosphere at times
Hit or miss quality
Quick Info
- Category Personal Care
- Neighborhood Rancho Bernardo
- City San Diego
- State California
- Postcode 92128
- Country United States
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