Personal Care · Nail Salon

Palace Nails & Spa

1015 W University Ave, Georgetown, Texas, 78628

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

Palace Nails & Spa has a very polarized reputation. While some customers have had great experiences with specific technicians, there are numerous reports of poor service, lack of professionalism, and even hygiene concerns. Many clients feel the service is rushed and overpriced, and there are frequent complaints about communication barriers. It's a spot that seems to struggle with consistency and customer satisfaction.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Palace Nails & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 40/100
Pro Tip

If you decide to go, request a specific technician who has positive reviews to minimize the risk of a bad experience.

Walk-ins welcome
Kid-sized chairs
Pros & Cons

✓ What Works Well

  • Some friendly staff
  • Convenient opening hours
  • Kid-friendly chairs

✗ Areas to Improve

  • Poor service quality
  • Hygiene concerns
  • Rude or dismissive staff
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with designs?
  • Why is the service so rushed?
User Feedback

Hit or miss depending on the tech

Not worth the money

Service can be very rushed