Personal Care · Nail Salon
Palazzo Nail Spa
231 Wade Rd Extension, #105, Latham, New York, 12110
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Updated: 18 May 2026
Authenticity Score: 72/100
About
Palazzo Nail Spa has a very mixed reputation. While some clients love the work of specific technicians like Henry, others have reported significant issues with customer service, pushy upselling, and even health concerns. It is a salon that seems to have high highs and very low lows, making it a risky choice for new clients.
Our Review Process
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Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Palazzo Nail Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
60/100
Staff Behavior
50/100
Pro Tip
Be firm about your service choices and avoid being pressured into add-ons.
Modern decor
High-risk service quality
Pros & Cons
✓ What Works Well
- Some very talented techs
- Clean and modern space
- Good design work
✗ Areas to Improve
- Pushy upselling
- Inconsistent quality
- Health and safety concerns
Frequently Asked Questions
- Is it clean?
- Who is the best tech?
- Are they pushy?
User Feedback
Henry is great
Mixed reviews on service
Upselling can be annoying
Quick Info
- Category Personal Care
- Neighborhood Latham
- City Latham
- State New York
- Postcode 12110
- Country United States
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