Palm Beach County Public Health
1250 Southwinds Dr, Lantana, Florida, 33462
Patients have a mixed experience here. Many praise specific staff members like Connie and Nadia for being helpful and kind. However, others report long wait times and rude behavior from front desk staff. Some feel the administrative processes are disorganized and inconsistent. Overall, it seems like a hit-or-miss spot for public health services.
We analyze 74 public reviews for Palm Beach County Public Health using our data models and filter out spam to highlight only authentic feedback.
Try to get the name of a specific helpful staff member early on to navigate the system better.
✓ What Works Well
- Helpful and kind individual staff members
- Fast service for some specific processes
- Supportive environment for new mothers
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times and disorganized scheduling
- Inconsistent information across departments
- Are walk-ins accepted?
- Why is the phone wait time so long?
- How do I get my medical records?
Staff can be cranky but some are absolute gems.
Expect to wait and bring something to do.
Administrative communication is often lacking.
- Category Health & Medical
- Neighborhood Lantana
- City Lantana
- State Florida
- Postcode 33462
- Country United States
