Palm Beach Orthopaedic Institute: West Palm Beach (Flagler Dr at GSMC)
1411 N Flagler Dr, Suite 9800, West Palm Beach, Florida, 33401
The Palm Beach Orthopaedic Institute at Flagler Drive is generally well-regarded for its high-quality medical care. Patients frequently praise the expertise of doctors like Dr. Shaw, Dr. Kerpsack, and Dr. Cooney. However, there are consistent complaints about the administrative side, including billing issues, difficulty reaching the office by phone, and long wait times.
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If you have billing concerns, document everything and follow up with the billing department in writing.
✓ What Works Well
- High-quality medical care
- Expert orthopedic surgeons
- Professional and friendly medical staff
✗ Areas to Improve
- Billing and insurance issues
- Difficult to reach by phone
- Long wait times
- Do you accept my insurance?
- How do I get a refund?
Great doctors, but the admin side is a headache.
Professional and thorough care.
I felt well-cared for.
- Category Health & Medical
- City West Palm Beach
- State Florida
- Postcode 33401
- Country United States
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