Palm Coast Family Practice and Walk-in
9 Pine Cone Dr, #102A, Palm Coast, Florida, 32137
This practice has a highly polarized reputation. Many patients love the providers, especially Dr. Dorman and his team, praising their kindness and thoroughness. However, there is a significant volume of complaints regarding the office manager, rude administrative staff, billing errors, and poor communication. The clinical care is often rated highly, but the office operations are a major source of stress for many patients.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the office staff, try to communicate directly with the medical provider or the office manager if possible.
✓ What Works Well
- Kind and thorough medical providers
- Personalized care
- Good clinical outcomes
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Billing errors and confusion
- Poor communication and long wait times
- Why is my bill so high?
- How can I get a call back?
The doctors are great, but the office staff is terrible.
I feel like a number, not a patient.
Excellent clinical care once you get in.
- Category Health & Medical
- City Palm Coast
- State Florida
- Postcode 32137
- Country United States
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