Palm Harbor - Bryan
2901 E State Hwy 21, Bryan, Texas, 77803
Customers are split between praising specific sales reps like Ken and Eric for their patience and guidance, and venting about poor communication and build quality issues. Many buyers feel the sales process is smooth if you get the right person, but post-purchase support is often a headache. Some report damaged deliveries and long waits for repairs. It is a mixed bag where the individual rep makes or breaks the experience. Overall, the sentiment leans toward caution regarding long-term service.
We analyze 75 public reviews for Palm Harbor - Bryan using our data models and filter out spam to highlight only authentic feedback.
Always inspect the water heater and AC units for age and condition before signing off on the delivery.
✓ What Works Well
- Helpful and patient sales staff
- Clear guidance on financing
- Good variety of home models
✗ Areas to Improve
- Poor post-purchase repair support
- Communication gaps between departments
- Issues with delivered home quality
- How long does the delivery process take?
- Who do I contact for warranty repairs?
- Are the homes inspected before delivery?
Ask for Ken or Eric for a better experience.
Double check all appliances upon delivery.
Get everything in writing regarding repairs.
- Category Real Estate
- City Bryan
- State Texas
- Postcode 77803
- Country United States
