Palm Medical Centers - Plant City
1509 Reynolds St, Plant City, Florida, 33563
Palm Medical Centers in Plant City has a dedicated following, with many patients praising Dr. Cowgill for her thoroughness, kindness, and genuine concern for their health. The staff is often described as friendly and efficient. However, there are significant complaints regarding administrative issues, such as long hold times, billing discrepancies, and scheduling inconsistencies. Some patients feel that the administrative side of the practice does not match the high quality of care provided by the doctors.
If you have urgent questions, try using the patient portal or visiting in person if phone lines are busy.
✓ What Works Well
- Caring and thorough doctors
- Friendly and efficient staff
- Clean and modern facility
✗ Areas to Improve
- Long hold times on the phone
- Billing and insurance issues
- Scheduling inconsistencies
- How do I get my medical records?
- Why is it so hard to reach someone by phone?
- Are you accepting new patients?
Dr. Cowgill is amazing and really listens.
The care is great, but the front office needs better organization.
It's a great place if you can get past the phone lines.
- Category Health & Medical
- City Plant City
- State Florida
- Postcode 33563
- Country United States
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