13063 Cortez Blvd, Brooksville, Florida, 34613
The clinical staff, especially Veronica, gets huge praise for being kind and making kids feel comfortable. However, the office has faced significant backlash regarding recent management changes and a shift to 'virtual' orthodontics. Many long-term patients feel the office has lost its personal touch and become cold and disorganized. It is a classic case of great staff struggling under poor management.
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✓ What Works Well
✗ Areas to Improve
Great staff, bad management
Used to be better, now feels impersonal
Good results but frustrating experience