Palmetto Greenville Urology - Downtown Greenville
200 Andrews St, Suite 100, Greenville, South Carolina, 29601
The clinical care provided by the doctors at Palmetto Greenville Urology is generally well-regarded, with many patients praising the medical staff's professionalism. However, the practice is severely hampered by administrative failures, including extreme difficulty in scheduling, poor phone communication, and billing issues. It is a classic case of great doctors being let down by a struggling office management system.
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If you have an urgent issue, try visiting the office in person rather than relying on phone calls.
✓ What Works Well
- Professional doctors
- Effective medical care
- Clean facility
✗ Areas to Improve
- Poor phone communication
- Scheduling difficulties
- Billing errors
- How do I cancel an appointment?
- Why can't I reach anyone by phone?
Doctors are great, but the office staff is a nightmare.
Impossible to get a return call.
The clinical care is excellent, but the business side is failing.
- Category Health & Medical
- City Greenville
- State South Carolina
- Postcode 29601
- Country United States
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