Palmetto Medical Group
1040 Edgewater Corporate Pkwy, Suite 101, Indian Land, South Carolina, 29707
The clinical staff, especially Dr. Shah, receives high praise for being compassionate and thorough. However, the practice is plagued by severe administrative and billing issues. Patients report long wait times and difficulty getting through on the phone. It feels like a great doctor trapped in a broken system.
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Use the patient portal instead of calling; it is the only reliable way to communicate.
✓ What Works Well
- Compassionate physicians
- Holistic treatment options
- Thorough care
✗ Areas to Improve
- Billing department issues
- Unresponsive phone lines
- High staff turnover
- Why am I getting billed for a free visit?
- How do I get a prescription refill?
Dr. Shah is a saint
Billing is a disaster
Great care, terrible office
- Category Health & Medical
- City Indian Land
- State South Carolina
- Postcode 29707
- Country United States
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