1970 Augusta Hwy, Lexington, South Carolina, 29072
Parents generally love the doctors here, especially Dr. Dewar and Dr. Shenoy, who are described as patient and thorough. However, the office is plagued by significant administrative and billing issues that frustrate many families. Wait times can be long, and some staff interactions feel dismissive or unprofessional. While the clinical care is often spot on, the back-office operations are a major pain point.
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Always verify your billing codes against your insurance EOB immediately, as the office is known for frequent billing discrepancies.
✓ What Works Well
✗ Areas to Improve
Clinical care is top-tier but the billing department is a mess.
Front desk staff can be hit or miss with friendliness.
Great doctors, but the office management needs a serious overhaul.