Palmetto Primary Care Physicians: Appian Way Office
Health & Medical · Primary Care

Palmetto Primary Care Physicians: Appian Way Office

5325 Appian Way, North Charleston, South Carolina, 29420

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

This office faces significant criticism regarding administrative incompetence and poor communication. Patients frequently report long wait times and difficulty reaching staff by phone. While some individual doctors receive praise for their bedside manner, the overall consensus points to a frustrating experience with front-desk staff and billing.

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We analyze 75 public reviews for Palmetto Primary Care Physicians: Appian Way Office using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

Avoid calling for refills; try to handle requests in person or via the portal if possible.

High turnover of staff
Strict grace period policy
Pros & Cons

✓ What Works Well

  • Some doctors are attentive
  • Convenient location
  • Quick scheduling for some

✗ Areas to Improve

  • Rude front desk staff
  • Difficulty with prescription refills
  • Long wait times
Frequently Asked Questions
  • Why is the phone never answered?
  • Are they accepting new patients?
  • How do I dispute a billing error?
User Feedback

The office staff is not very good.

They only care about collecting money.

Dr. Jonathan is an outstanding doctor.