213 W 4th St N, Summerville, South Carolina, 29483
Dr. Castellone is highly respected by long-time patients for his medical knowledge and bedside manner. However, the office administration is a major pain point. Patients frequently complain about long wait times, difficulty reaching the office by phone, and issues with prior authorizations and billing.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a referral or prior authorization, follow up repeatedly; don't wait for them to call you.
✓ What Works Well
✗ Areas to Improve
Great doctor, terrible office staff
Wait times are unacceptable
Billing errors are common