Palmetto Women's Health
1300 Hospital Dr, Suite 380, Mt Pleasant, South Carolina, 29464
Dr. Loren Frankel is highly regarded for her expertise, thoroughness, and compassionate care. Many patients have been with her for years and trust her implicitly. However, the practice is frequently criticized for its administrative and billing departments. Patients report rude front desk staff, poor communication, and significant issues with insurance claims, leading to frustration and some patients leaving the practice.
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✓ What Works Well
- Highly skilled and compassionate doctor
- Thorough and personalized care
- Clean and organized office
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Poor communication and billing issues
- Inconsistent insurance handling
- Why is the billing so confusing?
- Is the staff friendly?
Dr. Frankel is the best, but the office staff is a nightmare.
Great medical care, but be prepared for billing surprises.
I trust the doctor, but I dread dealing with the front office.
- Category Health & Medical
- City Mt Pleasant
- State South Carolina
- Postcode 29464
- Country United States
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