Palms at Wailea Maui by Outrigger
3200 Wailea Alanui Dr, Wailea, Hawaii, 96753
The Palms at Wailea is a beautiful, quiet property that many guests enjoy for its peaceful atmosphere and great location. However, there is a significant divide in experiences, with many guests reporting dated units, maintenance issues, and poor management responsiveness. The extra fees for AC and cleaning are a major point of contention. It is a property that has potential but is currently struggling with aging infrastructure and management challenges.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check if your unit has AC included, as some charge extra for it.
✓ What Works Well
- Beautiful, quiet, and peaceful grounds
- Great location in Wailea
- Spacious units
✗ Areas to Improve
- Outdated units and maintenance issues
- Extra fees for AC and cleaning
- Inconsistent management responsiveness
- Are there extra fees for AC?
- How close is the beach?
- Are the units kid-friendly?
The landscaping was 10/10.
The unit was outdated and needed repairs.
The cleaning fee is outrageous.
- Category Hospitality
- City Wailea
- State Hawaii
- Postcode 96753
- Country United States
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