Palms Behavioral Health
Health & Medical · Behavioral Health Hospital

Palms Behavioral Health

613 Victoria Ln, Harlingen, Texas, 78550

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This facility has a very poor reputation among many former patients and their families. Common complaints include neglect, rude staff, poor communication, and unsafe conditions. While a few individual staff members are praised for their kindness and care, the overall experience for many is described as traumatizing. There are serious concerns about the quality of care, safety, and the way patients are treated.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Palms Behavioral Health using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 20/100
Admin Efficiency 15/100
Pro Tip

If you have a loved one here, stay very involved and advocate for their safety daily.

Inpatient care
Behavioral health
Pros & Cons

✓ What Works Well

  • A few individual staff members are kind
  • Some patients made friends
  • None significant reported

✗ Areas to Improve

  • Neglect and poor patient care
  • Rude and unprofessional staff
  • Unsafe and traumatizing environment
Frequently Asked Questions
  • Is this place safe?
  • How do I get my loved one out?
  • Why is communication so poor?
User Feedback

This place is absolute hell, traumatizing.

Staff is rude and doesn't care about patients.

I felt safer in jail than here.