Palms Dentistry
25 Innovation Dr, Greenville, South Carolina, 29607
Patients generally appreciate the modern, clean facility and the friendly, professional clinical staff. Many report positive experiences with cleanings and routine care. However, there is a recurring theme of frustration regarding billing transparency, unexpected charges, and difficulty with insurance claims. While the clinical work is often praised, the administrative and billing side of the practice seems to be a significant pain point for many patients.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm insurance coverage before any procedure to avoid billing surprises.
✓ What Works Well
- Modern and clean facility
- Friendly and professional clinical staff
- Good for routine care
✗ Areas to Improve
- Billing transparency issues
- Unexpected charges
- Difficulty with insurance claims
- Why was I charged more than the estimate?
- Do you bill insurance directly?
- Is the office in-network with my insurance?
The clinical staff is great, but the billing is a nightmare.
I was charged for services I didn't authorize.
The office is beautiful and the staff is friendly.
- Category Health & Medical
- City Greenville
- State South Carolina
- Postcode 29607
- Country United States
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