Palms Medical Group - Fleming Island
2349 Village Square Pkwy, Suite 110 & 111, Fleming Island, Florida, 32003
This practice has a very mixed reputation. While some patients love their specific providers and find the staff friendly, there are numerous, serious complaints about the referral department, billing errors, and poor communication. Many patients feel like they are just a number and struggle to get the care they need, leading to a high level of frustration.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a referral, follow up daily and keep a paper trail of every conversation.
✓ What Works Well
- Friendly and kind staff
- Convenient location
- Some excellent providers
✗ Areas to Improve
- Terrible referral department
- Billing errors
- Poor communication and follow-up
- How do I get a referral?
- Are they accepting new patients?
- Why is the billing so confusing?
Staff is great, but admin is a nightmare
Negligence and delay of care
Great doctors, but the system is broken
- Category Health & Medical
- City Fleming Island
- State Florida
- Postcode 32003
- Country United States
readers daily.