16916 NW US Hwy 441, High Springs, Florida, 32643
Palms Medical Group in High Springs is generally well-regarded for its clean facility, friendly staff, and knowledgeable providers. Patients appreciate the convenience of having labs and pharmacy on-site. However, there are consistent complaints about the phone system, referral processing, and occasional rudeness from front-desk staff. Overall, it is seen as a solid local option.
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Use the patient portal for non-urgent communication, as the phone system can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad phone system.
Very clean and professional.
Referrals take too long.