Palms Medical Group - Lake City East
173 NW Albritton Ln, Lake City, Florida, 32025
Palms Medical Group in Lake City has a very mixed reputation. While many patients love specific doctors like Dr. John O'Donnell, the practice is frequently criticized for long wait times, poor phone communication, and administrative disorganization. Patients often feel frustrated by the difficulty in scheduling appointments and the lack of follow-through on referrals and results.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a preferred doctor, try to schedule your follow-ups well in advance, as same-day scheduling can be very difficult.
✓ What Works Well
- Excellent individual doctors
- Compassionate care
- Convenient on-site pharmacy
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Administrative disorganization
- How can I reach the office?
- Why is it so hard to schedule an appointment?
The doctor is great, but the office is a mess.
I love my doctor, but the wait times are unacceptable.
Communication is non-existent.
- Category Health & Medical
- City Lake City
- State Florida
- Postcode 32025
- Country United States
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