Palos Eye Professionals
12306 S Harlem Ave, Suite 102, Palos Heights, Illinois, 60463
This clinic is generally praised for its professional and knowledgeable doctors, with many patients reporting excellent care and successful outcomes. The office environment is often described as clean and comfortable. However, there are significant complaints regarding administrative issues, including poor communication, billing transparency, and rude front-desk staff. It is a high-quality clinical practice that needs to address its administrative shortcomings.
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Always ask for a written estimate of costs before proceeding with any non-routine services.
✓ What Works Well
- Professional and knowledgeable doctors
- Clean and comfortable facility
- Great selection of eyewear
✗ Areas to Improve
- Poor administrative communication
- Lack of billing transparency
- Rude front-desk staff
- Do you accept my insurance?
- What is the cost for out-of-pocket exams?
- How do I request medical records?
Dr. Clodfelter is the best.
Front desk staff can be very rude.
Great results for complex eye issues.
- Category Health & Medical
- City Palos Heights
- State Illinois
- Postcode 60463
- Country United States
