4401 S Orange Ave, Ste 108, Orlando, Florida, 32806
Dr. Cates-Smith is widely praised for her warm, compassionate, and personable approach. Many patients feel like family and appreciate her thoroughness. However, there is a consistent pattern of complaints regarding long wait times and administrative challenges, which some patients find frustrating enough to seek care elsewhere.
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Schedule your appointments for the earliest time of the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Cates-Smith is the best, but be prepared to wait.
She makes you feel seen and heard.
The office experience needs improvement.