Pamela Cruz, MD
751 Hebron Pkwy, Suite 100, Lewisville, Texas, 75057
Dr. Cruz has a long-standing reputation, but recent reviews indicate a decline in patient care and administrative responsiveness. While some patients still value her thoroughness, many report frustration with rude staff, poor communication, and inconsistent medical follow-up. The office seems to be struggling with maintaining its previous standard of care.
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✓ What Works Well
- Thorough and detailed exams
- Friendly and professional doctor
- Good long-term patient relationships
✗ Areas to Improve
- Rude and unorganized staff
- Poor communication and follow-up
- Inconsistent medical care
- Why is it so hard to get a prescription refill?
- How do I get a faster response from the office?
Dr. Cruz used to be great, but the care has declined.
The staff is rude and unorganized.
I'm looking for a new doctor.
- Category Health & Medical
- City Lewisville
- State Texas
- Postcode 75057
- Country United States
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