Food & Beverage · Fast Casual

Panera Bread

1716 E Market St, Smithfield, North Carolina, 27577

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Panera Bread location in Smithfield is highly polarizing. While some customers enjoy the fresh food and friendly service, a significant number of reviews highlight major issues with long wait times, incorrect orders, and poor quality control. Many diners feel the prices are too high for the portion sizes and consistency they receive. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Panera Bread using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 50/100
Pro Tip

Check your order thoroughly before leaving the drive-thru, as missing items are a common complaint.

Drive-thru available
Mobile ordering
Pros & Cons

✓ What Works Well

  • Fresh and tasty food (when correct)
  • Friendly staff (in some cases)
  • Clean and airy atmosphere

✗ Areas to Improve

  • Long wait times
  • Frequent order errors
  • Overpriced for portion sizes
Frequently Asked Questions
  • Why is the service so slow?
  • Are the portions getting smaller?
  • Do they have gluten-free options?
User Feedback

Food is good, but the service is a mess.

Way too expensive for what you get.

Always missing items in my order.