Automobile · Truck Repair

Papé Kenworth

31825 32nd Ave S, Federal Way, Washington, 98001

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This shop is a mixed bag. Many customers appreciate the deep knowledge and quality work, especially for big trucks. However, there are significant complaints about overcharging, poor communication, and inconsistent repair quality. It's a shop that seems to be very busy and sometimes struggles to maintain consistent service standards.

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We analyze 76 public reviews for Papé Kenworth using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Get a clear, written estimate before any work begins and clarify all potential fees, including mobile call-out charges.

Truck Specialist
Mobile Service
Pros & Cons

✓ What Works Well

  • Deep knowledge
  • Quality work
  • Good for big trucks

✗ Areas to Improve

  • Overcharging
  • Poor communication
  • Inconsistent quality
Frequently Asked Questions
  • Why is the bill so high?
  • Do you stand behind your work?
  • Can you fix my truck?
User Feedback

Expert knowledge

Overpriced and slow

Hit or miss