Automobile · Truck Repair
Papé Kenworth
31825 32nd Ave S, Federal Way, Washington, 98001
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
This shop is a mixed bag. Many customers appreciate the deep knowledge and quality work, especially for big trucks. However, there are significant complaints about overcharging, poor communication, and inconsistent repair quality. It's a shop that seems to be very busy and sometimes struggles to maintain consistent service standards.
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We analyze 76 public reviews for Papé Kenworth using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
50/100
Pro Tip
Get a clear, written estimate before any work begins and clarify all potential fees, including mobile call-out charges.
Truck Specialist
Mobile Service
Pros & Cons
✓ What Works Well
- Deep knowledge
- Quality work
- Good for big trucks
✗ Areas to Improve
- Overcharging
- Poor communication
- Inconsistent quality
Frequently Asked Questions
- Why is the bill so high?
- Do you stand behind your work?
- Can you fix my truck?
User Feedback
Expert knowledge
Overpriced and slow
Hit or miss
Quick Info
- Category Automobile
- Neighborhood Federal Way
- City Federal Way
- State Washington
- Postcode 98001
- Country United States
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