Paragon Surgical Specialists, P.A.
200 Medical Park Dr NE, Suite 480, Concord, North Carolina, 28025
Paragon Surgical Specialists has a split reputation. Many patients praise the surgical skill of doctors like Dr. Smith and Dr. Schmidt, noting successful outcomes and compassionate care. However, a significant number of reviews highlight major frustrations with billing, collections, and administrative staff. Some patients felt rushed or dismissed, suggesting that while the surgical expertise is there, the patient experience can be inconsistent.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all payments and billing correspondence to avoid collection issues.
✓ What Works Well
- Highly skilled surgeons
- Successful surgical outcomes
- Professional medical care
✗ Areas to Improve
- Aggressive billing and collections
- Poor administrative communication
- Some reports of dismissive bedside manner
- Why am I getting a bill for a paid service?
- How do I get a copy of my records?
Great surgeon, but the billing department is a nightmare.
I felt heard and valued by Dr. Smith.
The front desk staff was very unprofessional.
- Category Health & Medical
- City Concord
- State North Carolina
- Postcode 28025
- Country United States
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