440 W Interstate Hwy 635, Ste 335, Irving, Texas, 75063
Patients are generally very happy with the medical care provided by Dr. Cole and Dr. Ly, describing them as thorough and attentive. However, there are recurring complaints about administrative issues, including billing errors, communication gaps, and difficulty with insurance verification.
Keep your own records of all billing discussions and insurance verifications to avoid collection issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor billing
Life-changing allergy care
Staff needs better training