38253 Ann Arbor Rd, Livonia, Michigan, 48150
Patients have mixed feelings about this clinic. While many long-term patients love their specific doctors, there is significant frustration regarding the recent management changes, call center inefficiency, and communication gaps. The clinical care remains strong, but the administrative experience has declined.
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Despite administrative hurdles, the in-house lab services are a major convenience for patients needing routine blood work.
✓ What Works Well
✗ Areas to Improve
Patients feel the quality of care has suffered since the ownership change.
The doctors are still highly regarded, but the system is failing them.
Wait times can be excessive.