Park Medical Centers/Wixom Health Center
29600 Wixom Rd, Wixom, Michigan, 48393
Patients generally have a high regard for the doctors here, particularly Dr. Khaneja and Dr. Levine, who are described as attentive and caring. The office staff, however, is a frequent source of complaint, with many patients citing rudeness and difficulty reaching someone by phone. The transition to a call center model has clearly frustrated long-term patients.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble with the call center, try using the online portal for non-urgent requests.
✓ What Works Well
- Doctors are attentive and thorough
- Easy to schedule appointments
- Clean and professional environment
✗ Areas to Improve
- Rude and dismissive office staff
- Difficult to reach the office by phone
- Call center model is frustrating
- Why can't I talk to someone at the office?
- Is it worth the hassle for the good doctors?
Love the doctors, but the admin side is a total nightmare.
Great care, but the front desk needs a major attitude adjustment.
I'd follow my doctor anywhere, but this office is tough.
- Category Health & Medical
- City Wixom
- State Michigan
- Postcode 48393
- Country United States
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